Maxx Cycle Return & Refund Policy

Returns are accepted within 30 days of the delivery date.
All returns require prior approval and a valid Return Merchandise Authorization (RMA) number.
Returns must be shipped within 7 calendar days of RMA approval.
All items must be unopened, unused, uninstalled, and in brand-new, resellable condition, with all original packaging, hardware, and accessories.
All returns are inspected upon arrival. RMA approval does not guarantee a refund or store credit.

Customers are responsible for return shipping costs. Original shipping charges are non-refundable.
Maxx Cycle is not responsible for returns lost or damaged during shipping.
Items showing signs of use, installation, damage, or missing components may be subject to a restocking fee of up to 50% or rejected entirely.
Orders cancelled after shipment or refused upon delivery are treated as returns. Applicable shipping and restocking fees may apply.

Store Credit: No standard restocking fee (some restrictions apply).
Original Payment Method: 10% restocking fee.
Refunds are generally processed within 3–7 business days of receiving the return. Additional time may be required for funds to appear in your account.

Customers must contact Maxx Cycle before returning incorrect, damaged, or defective products.
These cases are reviewed individually and may require photographs or additional information.

We do not offer direct exchanges. Customers must return the original item and place a new order separately.
Manufacturer warranties are subject to the manufacturer's terms and conditions. Maxx Cycle will assist with warranty claims but does not provide additional warranty coverage beyond the manufacturer's policy.

Maxx Cycle reserves the right to refuse returns that do not meet the requirements of this policy.
All terms, exclusions, and fees are subject to applicable consumer protection laws.

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